Frequently Asked Questions

Q. How long does it take to implement your payment system?

There are many factors to take in to consideration when trying to give a time frame. It may depend on the level of integration by your IT infrastructure or the number of payment solutions. On average it can take anywhere between four to eight weeks.

Q. How do I check my transaction?

Please go directly to the Contact Us page and provide the full details of the transaction and we will contact you after we have followed up with the enquiry

Q. What do I have to invest upfront?

There is little upfront cost involved. Depending on your company requirements, initial costs could be card plastic and, if applicable, a set up fee which is based on your integration needs.

Q. What type of real time transactions are supported by your web services and API's?

Our secured web interface allows you to perform a host of different transaction types such as card activation, load funds to a card or a batch of cards, replace a lost or stolen card as well as other pertinent transaction types.